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You can also reach us directly at contact@analyzemousedpi.com. Either way your message lands in the same inbox.
A quick note on support: we build browser-based testing tools — we can't repair your mouse or offer warranty service. If a test suggests a hardware fault (like switch chatter), your manufacturer's support or RMA process is the right next step. Our repair guide walks through the options.
New tools and guides are published regularly. The blog is the best place to keep up — every guide links to a free tool so you can test as you read.